We can create a range of back end interfaces for your users to make the entire process of using your service smooth and seamless. From registration to support we can supply the entire user experience on the web, on mobile and on the phone - all branded to you or your marketing channels.
Our solutions allow you to service your users on the device they always have to hand - their mobile phone. Allow your customers to access your latest products, special offers, or content feeds. Give your registered customers single-click purchases to their credit or debit cards, or use click to call, sms or wap billing for mobile micropayments. With our help you can create a genuinely compelling user experience for your service.
registration & purchasing
We offer both web and mobile registration allowing you to acquire the user for your service in whichever way suits them best. For online acquisition we provide your branded microsite or iframe to deliver a truly seamless user experience on the web. Alternatively we can provide mobile short codes for a wholly mobile fulfillment process. If you are offering paid content, then the user can purchase and manage this content online as well as on their phone.
24/7 customer support
We run customer support 24/7, so no matter where in the world your customers are, we're always available. We have a portfolio of support options from online knowledge base, to agent helpdesk and automated IVR. These options are customised and integrated into the backend systems of your service to provide automation and intelligence to drastically reduce the cost of offering a dedicated support service.